Production typically takes between 2–7 weeks, depending on the selected finish, model complexity and current workload.

Once your order enters production, you will receive progress updates and photos from the process.

Orders are shipped from Portugal using secure packaging and tracked delivery.

Estimated delivery times after dispatch:

• U.S. / Canada: 3–7 business days
• Europe (EU): 2–5 business days
• Australia: 4–8 business days
• Rest of the world: 4–8 business days

Delivery times may vary due to shipping carriers, customs processing or external delays.

Orders outside the European Union may be subject to import duties, local taxes, customs clearance fees or other charges.

These charges are not included in the product price or shipping cost and may be collected by the carrier or customs authority before delivery.

Figures may be shipped partially disassembled to protect delicate parts during transportation.

• Delicate parts are packed separately when needed
• Magnets are used whenever the model allows it
• Step-by-step instructions are included when assembly is required

The assembly process is designed to be simple and intuitive.

Unpainted figures are shipped prepared and ready for painting.

• Support structures are removed
• The figure is carefully sanded and refined
• A high-quality primer is applied

Hand-painted pieces are individually painted and finished with attention to color, shading, texture and final display presence.

Subtle variations are natural and make every finished piece unique.